Thursday, September 15, 2022
问题:旅游观光团队最大特点是日程安排紧、店外活动多、店内停留时间少,所...
Thursday, September 15, 2022
Friday, September 16, 2022
Thursday, August 17, 2023
问题:饭店管理人员在客房查房时,要使用鼻子闻的方法来检查房间内的空气是...
Thursday, September 15, 2022
Thursday, September 15, 2022
Thursday, September 15, 2022
问题:客人离店时,客房服务员应主动热情地将每一位客人送到()。...
Thursday, September 15, 2022
Friday, September 16, 2022
问题:服务员对房内放的口杯、茶杯进行消毒,一般采用()为佳。...
Friday, September 16, 2022
问题:擦鞋服务的内容是房间内备有鞋篮,(),选择鞋油,地上铺垫好报纸。A、清洁卫生时取出B、做夜床时取出C、随时撤出、随时擦好D、纸条上写好房间号放入鞋内...
Thursday, April 18, 2024
问题:一星级饭店属于经济型饭店,国家涉外星级饭店标准规定,至少有20间...
Thursday, September 15, 2022
Friday, September 16, 2022
问题:服务员保持面容清洁、头发整齐、面带微笑、和蔼可亲是()的基本内容...
Thursday, September 15, 2022
问题:客房的隔音性要合乎标准的规定,如()应作隔音处理。...
Friday, September 16, 2022
问题:客人用毛巾或床单擦皮鞋,在地毯上扔烟头损坏地毯时,怎么办?...
Friday, September 16, 2022
问题:二氧化碳灭火器,都是以高压气瓶内储存的二氧化碳气体作为灭火剂进行...
Friday, September 16, 2022
Friday, September 16, 2022
问题:楼层服务员对电子门锁要做到()。A、发现问题报修B、拆卸电子门锁C、安装电子门锁D、修理电子门锁...
Thursday, August 10, 2023
Monday, September 12, 2022