Thursday, February 23, 2023
Monday, January 9, 2023
Thursday, December 14, 2023
Tuesday, March 19, 2024
问题:饭店代表在迎接VIP客人时,下列做法不妥的是()。...
Thursday, September 15, 2022
问题:()被称作“神经中枢”。A、前厅部B、接待处C、客房预订处D、收银处...
Wednesday, April 5, 2023
问题:()不属于饭店内部之间沟通、协调的业务分析类内容。...
Monday, September 12, 2022
问题:旅游旺季,住店客人要求延期入住,而当天饭店已预订满,前厅员工应按()。A、把住店客人赶走B、将抵店客人安排在其他酒店C、将住店客人调房D、劝住店客人退房...
Sunday, January 29, 2023
Thursday, September 15, 2022
Friday, September 16, 2022
Monday, October 31, 2022
问题:()是指先向客人推荐适合其身份的最高价格客房,然后从察言观色中逐...
Thursday, September 15, 2022
Thursday, September 15, 2022
问题:前厅部与财务部就财务表单传递进行沟通、协调的主要内容不包括()。A、送交房价变更通知单B、每日送交客房营业分析对照表C、送交贵宾接待通知单D、送交在店客人名单...
Wednesday, January 4, 2023
Wednesday, November 22, 2023
问题:职业生活有连续性的特点,因此接受职业道德教育是一种()....
Monday, September 12, 2022
Wednesday, November 22, 2023
Friday, May 3, 2024
Thursday, September 15, 2022
Monday, September 12, 2022